Returns and Exchange

If you have purchased an item(s) and it is not suitable, you have 30 days to return the item.

Please email us via the contact us page to receive details of how to make a return.

You will need to return the item, undamaged, in its original packing and in a resaleable condition to the Returns address below. Please quote your order number.

Studio Frankie B
℅ Triple P Logistics
P.O. Box 172
Victoria 3214

Once the item(s) has been received and checked, your refund will be processed within 48 hours of receipt.

We will refund the purchase price of the item(s) but not any delivery costs incurred in the original order, or incurred by you in returning the item(s) to us.

IMPORTANT: We will not be responsible for items lost in transit during return.

To exchange, please email us via the contact us page on how to make an exchange.

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